This Privacy Policy describes how Drdoan.vn (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website ([Your Website URL]), mobile applications, and any associated services (collectively, the “Services”).

1. Information We Collect

We collect several types of information, including:

  • Personally Identifiable Information (PII): This includes information that directly identifies you, such as:
    • Contact Information: Your name, email address, postal address, phone number.
    • Account Information: Username, password (hashed and securely stored), profile information (optional).
    • Payment Information: If applicable, credit card numbers, billing addresses, etc. (processed securely through a trusted third-party payment processor). We do not directly store your full payment card details.
    • Demographic Information: Optional information you provide, such as age range, gender, location (country).
  • Non-Personally Identifiable Information (Non-PII): This information does not directly identify you:
    • Usage Data: Information about how you interact with our Services, such as IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, features used, clickstream data. This is collected automatically through cookies, web beacons, and similar technologies.
    • Device Information: Information about your device, including its type, operating system, and unique identifiers (e.g., device ID, advertising ID).
    • Location Data: We may collect your location data (geographic coordinates) if you enable location services on your device and grant us permission to access it. This is typically used for location-based features, if any.
    • Log Data: Server logs that record information about your interactions with our servers, including timestamps, requests, and responses.
  • Cookie Data: We use cookies and similar tracking technologies (e.g., pixels, tags) to improve your experience, personalize content, analyze website traffic, and serve targeted advertising. This includes:
    • Essential Cookies: Necessary for the operation of the website.
    • Functional Cookies: Improve site functionality and user experience.
    • Analytics Cookies: Collect information about website usage to improve its performance.
    • Advertising Cookies: Used for targeted advertising. We may work with third-party advertising networks that also use cookies.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and Improving Services: To operate and maintain our Services, provide customer support, and improve our offerings.
  • Personalization: To customize your experience on our Services, showing you relevant content and offers.
  • Communication: To respond to your inquiries, send you newsletters or promotional emails (with your consent), and communicate important updates about our Services.
  • Analytics and Measurement: To analyze website traffic, understand user behavior, and improve the performance of our Services.
  • Security: To detect and prevent fraud, abuse, and security risks.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We employ trusted third-party service providers to assist us with various aspects of our business, such as payment processing, email marketing, analytics, hosting, and customer support. These providers are contractually obligated to protect your information.
  • Business Partners: In some cases, we may share information with business partners to offer you co-branded services or promotions. We will only do this with your consent.
  • Legal Authorities: We may disclose your information to comply with legal processes, respond to valid requests from law enforcement or regulatory authorities, or to protect our rights or property.
  • Aggregated and De-identified Data: We may share aggregated and de-identified data with third parties for research or analytical purposes. This information does not directly identify you.

4. Your Rights (Specific to Applicable Legislation)

Depending on your location and the applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

  • Right of Access: Request access to your personal information.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal information.
  • Right to Restriction of Processing: Request limitation on the processing of your personal information.
  • Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to the processing of your personal information.
  • Right to Withdraw Consent: Withdraw your consent to the processing of your personal information (where applicable).

To exercise these rights, please contact us using the contact information below.

5. Data Transfers

Your information may be transferred to and processed in countries other than your own, including countries that may not have equivalent data protection laws. We take appropriate measures to protect your information, including the use of standard contractual clauses and other safeguards.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy

Our Services are not directed to children under the age of [Age]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: